Business Communication – ENG VU Video Lectures, Handouts, Power Point Slides, Solved Assignments, Solved Quizzes, Past Papers and Recommended. ENG Business ad/upload Video Lectures, Handouts, Helping Materials, Assignments Solution, Online Quizzes, GDB, Past Papers. ENG Business Communication Solved MCQs Question No: 1 (Marks: 1) – Please choose one As good-news plan is similar to.

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VU BS Commerce ENGBusiness Communication Past Papers

Assuming that you are communicwtion office supervisor, write a memorandum to personnel manager outlining problems and setting out proposals for raising staff morale. Skip to main content. Perception of what power is and how it should be used varies between people and organizations. Of course, it should be written in a future tense since it is a proposal.

Impromptu It means a speech made without any preparation or made on the spur of the moment. Remember me on this computer.

Basic Organizational Plans As good-news plan is similar to direct-request plan, so is persuasive plan to bad-news plan. Permanent solutions and commitment to them can be achieved this way.

communicaation Help Center Find new research papers in: Avoid the temptation to beat about the bush. The Three Step Oral Presentation Process Regardless of your job or the purpose of your presentation, you will be more effective if you adopt an oral presentation process that follows these threes steps: To turn a communicatiion proposal into the first three chapters of the dissertation consists of changing the tense from future tense to past tense from “This is what I would like to do” to “This is what I did” and making any changes based on the way you actually carried out the research when compared to how you proposed to do it.


The writer of a collection letter wants to get the money communicatioj and maintain goodwill. Collaboration involves people cooperating to produce a solution satisfactory to both parties win-win.

Business Communication (ENG301)

Match this statement with one of the following concepts: Completing your presentation Question No: Commubication reports are of two types: Create the impression of personal interest by using you, never our customers, all customers, our clients, everyone.

One way to organize persuasive messages is the AIDA plan, which is of four stages: You develop this section by listing your jobs sequentially in reverse order, beginning with the most recent position and working backward toward earlier jobs.

Enter the email address you signed up with and we’ll email you a reset link. APA style requires authors to use the past tense or present perfect tense when using signal phrases to describe earlier research. Formative studies are made while a new program or product is being developed; summative studies, when it has been bsiness. Qualitative perspective, concerned with exploring, describing, and explaining a phenomenon.

In an open-ended interview, the recruiter encourages the candidate to speak freely. Click here to sign up. Never use the plural form for the salutation — remember, one recipient will read each individual letter. The ability to communicate effectively with others is considered a prized quality of the successful business people. Informal reports are usually short messages with natural, casual use of language.

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Periodic Reports They are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually. Planning your presentation, 2. In general, the best attitude is to give the customer the benefit of the doubt.


Under each listing, describe your responsibility and accomplishments, giving the most space to the most businesa positions. Listening is an active process of receiving aural stimulus.

Make the letter as personal as possible by addressing each letter to a particularly person, by name if you know it. Globalization means that for a Company to survive, it must establish markets not only in it own country but also in money foreign countries. On the other hand, it is time- consuming and demands good negotiating skills on each side. Memos are used to communicate with other employees, may be located — whether in the same office, in the same building, or in a branch office many miles away.

Personal space ubsiness according to: An adjustment letter is the reply to a complaint called a claim letter. Analytical Letter Reports Question No: Listening is an active rather than a passive process.

Log In Sign Up. It improves personal relationships and allow the exploration of new ideas. Include nothing in your cover letter that already appears in your resume. Types of Reports A memo report is a cross between interoffice memo and a formal report Question No: Writing your presentation 3.

Planning your presentation 2. The communicatioon manager, being concerned about poor staff morale following the closure of a small nearby branch and redundancies in 2 others, has asked the office supervisor to look into the problem.

Five types of workplace power. This approach has three key advantages: