Editorial Reviews. Review. David Maister, Charles Green, and Robert The Trusted Advisor – Kindle edition by David H. Maister, Charles H. Green, Robert M. Galford. Download it once and read it on your Kindle device, PC. Buy The Trusted Advisor New Ed by David H. Maister, Robert Galford, Charles Green (ISBN: ) from Amazon’s Book Store. Everyday low prices. 4 days ago Free Press, October ) explores the paradigm of that very special business relationship, using the professional services paradigm as a.

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The definition of trust is not clearly defined, weakening the writing effort.

Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. Galford is currently a Managing Partner of the Center for Executive Development in Cambridge, Massachusetts, and was formerly the executive vice president and chief people officer of Digitas, Inc.

He taught for many years on executive programs at the Columbia Graduate School of Business and the Kellogg Graduate School of Management at Northwestern University, in addition to consulting to professional services firms, technology companies, and financial institutions. Rob’s writing and commentaries on management have been published in the Boston Globe and he is a three-time contributor to the Harvard Business Review.


He currently sits on the boards of directors of Forrester Research, Inc.

He also hosts the business video Talk About Change! Rob lives with his family in Concord, Massachusetts. He may be reached at: Green is an executive educator and business strategy consultant to the professional services industry.

Charlie has taught in executive education programs for the Kellogg Graduate School of Management at Northwestern University, and for Columbia University Graduate School of Business, as well as independently through his firm, Trusted Advisor Associates.

His current work centers on the nature of trust-based relationships within organizations, and on the management of professional service firms. Charlie is a graduate of Columbia and of the Harvard Business School. He is the author of numerous papers, with articles published adviosr the Harvard Business Review and Management Horizons. He resides in Morristown, New Jersey.

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The Trusted Advisor | Trusted Advisor

Maistet all have the inside track on maistter indispensable “Trusted Advisor” model for client relationships, My library Help Advanced Book Search. MaisterRobert GalfordCharles Green. They all have the inside track on the indispensable “Trusted Advisor” model advisoe client relationships, created by renowned experts Charles Green and Robert Galford.


Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it’s all about the vital ability to earn the client’s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold.

With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. Selected pages Title Page.

How to Give Advice. The Importance of Mindsets. Envisioning an Alternate Reality. The Lieutenant Columbo Approach.

Building Trust on the Current Assignment. The Case of CrossSelling.

A Compilation of Our Lists. The Art of Listening. GreenRobert M.

The Trusted Advisor

GalfordDavid H. Maister Limited preview – The Trusted Advisor David H. MaisterCharles H. Galford Limited preview – The Trusted Advisor Charles H.